FeatherCue

Support

Simple help for a deliberately simple teleprompter.

Contact support

Include your device type, operating-system version, and a short description of what happened. Please do not send confidential scripts or payment-card information.

Email FeatherCue Support

Voice Scroll

Voice Scroll requires microphone and speech-recognition permission. If it cannot start, open your device settings, find FeatherCue, and allow microphone and speech recognition. Auto Scroll works without microphone access.

Stage and location directions wrapped in paired -- labels stay visible but are skipped by Voice Scroll.

Scripts and imports

FeatherCue can create scripts from typed or pasted text and import TXT, Markdown, and text-based PDF files. Scanned image-only PDFs do not contain selectable text and may need optical character recognition in another app before import.

Scripts are stored locally. Long-press a script in the library to delete it.

Camera recording

Camera recording is a FeatherCue Pro feature. Open a script, select the camera control, allow camera and microphone access, position or resize the preview, and start recording. Use Auto Scroll while recording; Voice Scroll and camera recording cannot run together.

Available resolution and frame-rate choices come from your device. If an exact combination is unavailable, FeatherCue uses the nearest stable supported format. When you stop, use the system sharing screen to save or send the video.

FeatherCue uses the microphone route selected by your operating system. A connected Bluetooth microphone can be used when supported by the phone and its video-recording system.

Data deletion requests

FeatherCue has no user account or developer-operated cloud copy of your scripts. Delete a script by long-pressing it in the script library. Clearing FeatherCue's app data or uninstalling the app removes its other locally stored data from that device, subject to any device backups you control.

To request deletion of any FeatherCue support information held by The Bearded Vagabond LLC, email contact@thebeardedvagabond.com with the subject “FeatherCue Data Deletion Request.” Include the device platform and enough detail to locate the request, but do not send a script or payment-card information. We will delete applicable developer-controlled support records within 30 days after verification, except information that must be retained for legal, fraud-prevention, security, or accounting purposes.

Apple or Google retains app-store purchase records under its own policies. Service providers used for purchase validation, app updates, and diagnostics may retain limited transaction, device, or diagnostic information under their policies. Contact us and we will help route an applicable request; app-store billing records may need to be handled directly by Apple or Google.

Purchases and restore

FeatherCue Pro is a one-time lifetime purchase. Use Restore purchase on the Pro screen when reinstalling the app or moving to another device using the same Apple or Google account. Purchases made through one app store do not automatically transfer to the other store.

For billing, refund, or payment-method questions, contact Apple App Store or Google Play support because the applicable store processes the transaction.

Watch remote

On Apple devices, install FeatherCue on the paired iPhone and Apple Watch, open FeatherCue on the iPhone, and confirm that FeatherCue Pro is active.

The watch and Android phone apps must be installed under the same Google Play listing and signed by the same publisher. Confirm that Bluetooth is on, the devices are paired, and FeatherCue Pro is active on the phone.